What type of notification can you send using custom workflows to inform users?

Using custom workflows in CrowdStrike Falcon, you can send notifications that create a PagerDuty incident. This option is particularly important for organizations that employ incident response as a critical component of their cybersecurity strategy. Integrating with PagerDuty allows security teams to escalate issues more efficiently, ensuring that incidents are promptly addressed.

By triggering a PagerDuty incident, you ensure that the right personnel are alerted at the right time, which enhances the overall responsiveness to security threats. Such integrations facilitate real-time communication and collaboration among team members, allowing for quicker mitigation of potential vulnerabilities or ongoing attacks.

The other options do not directly serve the purpose of informing users in a proactive manner. For instance, silently logging information does not notify anyone but rather collects data for later analysis. Automatically deleting alerts may reduce clutter but does not inform teams about ongoing threats. Lastly, blocking unauthorized communications focuses on prevention rather than notification, further underscoring why creating a PagerDuty incident is the best choice for notifying users effectively.